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Privacy Policy

Ironwood Pharmaceuticals, Inc. (“Ironwood,” “we,” “our” or “us”) respects the privacy of visitors to this Web site (the “Site”) and is providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that you may provide when you visit the Site. Please read this Privacy Policy before using this Site or submitting information. By using this Site, you acknowledge that you understand and agree to the terms of this Privacy Policy. This privacy statement applies to this Site and other Ironwood web sites providing resources such as consumer and health care professional product related information and services. This Privacy Policy does not apply to information collected by Ironwood offline. We may change this policy from time to time so please revisit the Privacy Policy periodically to be sure you are familiar with our current policy, especially before you provide any personal information.

Collection and Use of Personally Identifiable Information

We only collect personally identifiable information that you voluntarily submit to us, such as your name, email address, and contact information, when you email us to ask questions or submit an employment application. We use this information to respond to your requests, monitor and analyze our business operations and Site usage, deliver our products, and for recruiting purposes. To assist with these uses, we may supplement the personal information you provide to us with information we obtain from other sources, such as public records, demographic information and other background information supplied by information services or third parties as well as information from your use of social networking sites.

For non-healthcare professionals and consumers, if you provide us with personally identifiable information, you agree that this information may be provided to other parties that we are working with, including but not limited to our affiliates and co-promotion partners, and that Ironwood and such other parties may contact you through a variety of means such as postal mail, phone, or e-mail to provide you with programs, services and educational information we believe may be of interest to you unless you opt out of these communications by contacting us as indicated below.

For healthcare professionals, we may contact you through a variety of means such as postal mail, phone, or e-mail to provide you with information and offers we believe may be of interest to you unless you opt out of these communications by contacting us as indicated below. Also, if you do not opt out of these communications, we may also share this information with providers of services to Ironwood who help Ironwood develop programs and provide services that may be of interest to you, or for information processing, mailing, and/or Internet-based delivery purposes.

From time to time we may obtain from third party sources personally identifiable information on healthcare professionals. This information is used to verify such things as professional status, identity and specialty when providing tailored information, communications or products/and or services.

Regulatory Requirements

If you contact us regarding your experience with using any of our products, we may use the information you provide in submitting reports to the U.S. Food and Drug Administration, and as otherwise required of us by law or governmental audit. We may also use the information to contact your healthcare professional to follow up regarding an unexpected event involving the use of any one of our products. You understand that in order to comply with the law, we may not be permitted to comply with your request to amend or remove personally identifiable information that was provided to us by a healthcare professional or a consumer regarding an adverse event or reaction involving medicine, medical products or medical devices.

Disclosure and Transfer of Personally Identifiable Information

We will not sell or share your personal information with third parties other than: (1) to comply with the law or in response to a subpoena, court order, government request, or other legal process; (2) with other parties we are working with who assist us in providing our services including data analysis, email delivery, research, hosting services, and customer service; (3) with a co-promotion partner; (4) with your consent; (5) to allow another company that acquires Ironwood or all or substantially all of its assets to continue to serve you in accordance with this Privacy Policy; or (6) as otherwise required by law. Personal information that you submit to us via the Site will be maintained on servers located in the United States. If you do not consent to having your personal information processed and stored in the United States, please do not provide it to us.

Transfer of Control

Circumstances may arise where we decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and Web sites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that personally identifiable information submitted through this Web site will be protected appropriately.

Use and Disclosure of Non-Personally Identifiable Information

This Privacy Policy places no restriction on the use of non-personally identifiable information we collect from your visit, or de-identified or aggregated information. We will not treat as confidential any information that you provide that is not personally identifiable, such as questions, comments, ideas, or suggestions. You should be aware that we will be free to disclose through any means and use for any purpose such information in our sole discretion. By providing such information to us, you understand and agree that no relationship has been created between Ironwood and you, and Ironwood has no obligation to you whatsoever regarding that information.

Use of Cookies

We may store some information on your computer using a technique your browser supports called "cookies". Cookies are used for a variety of purposes, including helping you log in (e.g., remembering your user name if you register or log in), remembering some of your customized user preferences, to help us better understand how people use our Site, to collect anonymous traffic data, and to help us improve our Site. This information may help us tailor content to your interests or may help us avoid asking for the same information when you revisit our Site. We may use third parties to collect anonymous traffic data on our behalf. To disable or limit the use of cookies, please refer to the options provided by your Internet browser. If you do so, however, some pages or features (such as customized products/services or user preferences) on this Site may not work properly.

Web Server Data Collection and IP Addresses

With or without cookies, our Site keeps track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring web site (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand web site usage and to determine which areas of our Site visitors prefer (e.g., based on the number of visits to those areas). This information is stored and used by us for statistical reporting. To help provide you with better tailored programs and information, we may collect and consolidate your online information, and match it with personally identifiable information collected from other resources and programs.

Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of your personal information.

Information You Share With Others

On some Ironwood Sites, you can choose to use a tell-a-friend or referral function to let someone else know about an Ironwood Site or product. In such a case, we will ask for your friend’s name and email address, as well as information about you. The information that you may provide for a friend will be used to send an email on your behalf and will not be collected or stored by us for any additional purpose.

Online Privacy for Children

This Site is intended for users over the age of 18 and we do not knowingly collect personal information online from children under 13. If a child has provided us with personally identifiable information, the parent or guardian of the child may contact us at compliance@ironwoodpharma.com and we will take steps to remove such information.

Links to Other Websites

As a convenience to our visitors, links or references to other websites that may offer useful information may appear on this Site. This Privacy Policy does not apply to your use of those other websites. Before using the linked websites, please read their internet privacy policy to understand how that website uses and protects personally identifiable information.

Changes to this Privacy Policy

We may at any time revise this Privacy Policy by updating this posting. You are bound by any such revisions and therefore should periodically check back to review the most current Privacy Policy, especially before you provide any personally identifiable information.

How to Contact Us

You may contact us to update or correct much of your personal information that you provided to us through the Site, or to opt out from our mailings and other services and communications that you may have signed up for. To do so, please contact us at optout@ironwoodpharma.com. If you have any questions about this Privacy Policy or other aspects of privacy on our Site, please contact us at compliance@ironwoodpharma.com.

Online Behavioral Advertising

We may tailor online advertisements to you by matching offers to a summary of your interests. Your interests could come from several sources including your browsing activity and your response to online advertisements. In such circumstances 3rd parties collect and store data about your interests and online activity. When you see an Ironwood online advertisement, you can click on the "Ad Choices" icon within the advertisement which will take you to a page where you can learn more about online behavioral advertising and manage, or opt out of the targeting technology from the 3rd parties who collect your data. If you opt out, you may still see advertisements online, including advertisements from Ironwood brands. In some cases, data may still be collected about your browsing activity by these 3rd parties but they will not use this information to select advertisements you see online.

Web Beacons

A Web Beacon is a clear GIF (Graphics Interchange Format) image or pixel tag (also known as a "Web beacon") that companies place on their Web sites to allow an Internet advertising or audience measurement company to help them analyze their advertising campaigns and general usage patterns of visitors to their Web sites. Ironwood uses Web beacons on some of its Web sites. Subject to the transfer of control situation described below, Ironwood will not sell or rent your personally identifiable information.

Do-Not-Track Signals

When you visit our Websites, Ironwood, and parties that we work with, may collect and use anonymous traffic data through the use of cookies, web beacons, online behavior ads, web server data and IP addresses, as described in this Privacy Policy. The collection of anonymous traffic data occurs even when do-not-track signals are enabled on your Internet browser. If you register on one of our Web sites, and provide us with your personally identifiable information, we may be able to identify your previous online visits to our Web sites (which would have been anonymous before you registered). For example, once you register on our Web site, we may be able to link your personally identifiable information to previous visits on our sites depending on whether our Web site cookies from earlier visits are still stored on your computer. In addition, when you register or login to our Web site, we can see where you have been on our Web site while you are visiting. Ironwood, and the parties with whom we work, do not track your online activities once you have exited our Web sites. For more information about do-not-track signals, visit www.allaboutdnt.com.

Policy on Use of Social Security Numbers

Ironwood has a policy which provides for the proper use and protection of Social Security numbers obtained in the course of doing business by Ironwood. Such policy protects the confidentiality of Social Security numbers, prohibits unlawful disclosure of Social Security numbers, and limits access to Social Security numbers. This policy applies to all methods of collection of Social Security numbers, including Social Security numbers obtained by oral, written and electronic means.